JOB SUMMARY

The Total Rewards Senior Manager is responsible for designing, governing, and optimizing the Group’s Total Rewards strategy (Compensation, Benefits, Performance & Rewards Governance) to ensure internal equity, external competitiveness, cost effectiveness, and alignment with business and workforce strategy across all hospitals and business units.

PRIMARY RESPONSIBILITIES

Group Compensation Strategy & Governance

• Design and lead Group-wide compensation framework (job architecture, grading, salary structure).
• Ensure internal equity and external market competitiveness.
• Establish compensation governance, approval matrix, and control mechanisms.
• Lead annual salary review, promotion, and adjustment 

Benefits Strategy & Optimization

• Design and optimize Group benefits framework (insurance, wellness, allowances, long-term benefits).
• Balance cost control with employee value proposition (EVP).
• Standardize core benefits while allowing local flexibility where required.

Performance, Incentives & Rewards Design

• Design and govern short-term incentive (STI) and long-term incentive (LTI) schemes.
• Align performance metrics with business, clinical quality, and financial outcomes.
• Ensure clear link between performance, reward, and accountability.

Workforce Planning and Cost Control

• Lead Total Rewards analytics, reporting, and workforce cost modeling.
• Own headcount and manpower planning, ensuring efficient cost control across the Group

Projects, Initiatives & Transformation

• Lead change management for new TR initiatives.
• Other assignments/ projects assigned by Group Head of HR

OUR CARE VALUES

Hoan My is guided by our CARE values: Commitment to Quality Care, Accountability for Outcomes, Respect for Our Communities, and Empathy with Our Patients. These principles shape how we work and how we treat one another. We seek people who put these values into practice and show excellence, innovation, and integrity in their work.

• Minimum 8 years of experience in Total Rewards / Compensation & Benefits / HR Strategy, including:
• At least 5 years at managerial level in large-scale or multi-site organizations.
• Proven experience in designing and implementing Group-wide Total Rewards frameworks, including:
• Job architecture, job grading, and salary structures
• Short-term and long-term incentive schemes (STI/LTI)
• Benefits strategy and cost optimization
• Experience in transformation, standardization, or M&A environments is a strong advantage
• Deep expertise in:
• Compensation governance and market benchmarking
• Incentive design and pay-for-performance frameworks
• Benefits design, insurance programs, and employee well-being
• Solid knowledge of labor laws, tax regulations, and compliance related to compensation and benefits.
• Strong analytical skills in workforce cost modeling, scenario planning, and Total Rewards analytics.
• Ability to translate data into clear, actionable insights for senior leadership.
• Strong consulting, communication, and influencing skills at C-suite and senior leadership levels.
• Ability to manage sensitive discussions related to pay equity, incentives, and rewards governance.
• Experience in driving large-scale change, managing resistance, and ensuring consistent adoption across the Group.
• English fluency