REGIONAL COMPLIANCE MANAGER
JOB SUMMARY:
This position is responsible for all aspects of the compliance program for the assigned regional
business units within Hoan My Group, including promoting an ethical business culture, ensuring
effective compliance risk management controls & processes are in place, monitoring and oversight
of the first line of defense and ensuring awareness of and adherence to company policies and
procedures.
JOB RESPONSIBILITIES:
1. General Management and deliver leadership
- Discharge and lead the implementation of HM Group Compliance initiatives within the regional
area BU (Hoan My Hospital/Clinic). - Work closely with the BU departments and other HMC functions, facilitating risk management at
the BU site and ensure business is conducted in the highest compliant and ethical manner. - Monitor & supervise the implementation of compliance training program in the regional BU to
ensure effective implementation of HM Group Compliance dashboard and deliver and track
training to ensure 100% completion.
2. Provide expertise
- Provide compliance counselling to the regional area BU on a wide range of matters relating to
anti-corruption and healthcare industry codes and standards, and local legal requirements, as
well as promoting compliance with all relevant laws, regulations, and codes to the highest
standards of integrity. - Support the development and roll-out of Group Compliance policies, procedures and dashboard
to support the implementation of compliance projects and provide guidance, information and
education on compliance-related matters. - Perform CoI (conflict of interest) checks where necessary and coordinate with relevant BU departments to investigate the risk and report to Group Compliance Director.
- Investigate non-compliance incidents or whistleblower cases at the BU and follow up with action
plan and ensure the case is monitored until closed. - Responsible for driving awareness of the importance of compliance and identify areas of
compliance vulnerability and risk (assessment) and propose plans to prevent and detect conduct
of non-compliance with Hoan My Group’s policies and standards, industry codes and the law and
undertake corrective actions to resolve Compliance-related issues arising within the regional BU. - Support the establishment of lines of communication to facilitate the reporting of potential
compliance issues, including management of the Whistleblower channel. - Conduct or participate in internal investigations of allegations of potential violations of Hoan My
policies or the law, at the direction Group Compliance Director - Support and oversee Hoan My’s third party due diligence policies, procedures and systems.
- Ensure BU (hospital/clinic) management is updated regularly on compliance activities and on all
relevant compliance issues. - Conduct routine monitoring and periodic risk assessments of business activities, in coordination
with the Group Compliance Director
3. Key Performance Area 3
- Learn, update and comply with labor rules, codes of conduct, regulations, and procedures of the
hospital. - Participate in the implementation of capacity improvement projects throughout the hospital
along with other departments and functional areas.
QUALIFICATIONS & SKILLS REQUIREMENTS
Experience & Knowledge:
- At 3-5 years’ working experience in compliance and internal control roles in healthcare industry
is a plus - Bachelor Finance & Accounting Degree as minimum, CFE or CIA would be a plus
- Strong knowledge of risk assessment and internal control framework
Skills:
- Strong judgement, analysis and problem-solving skills.
- Ability to think creatively to achieve business objectives without compromising compliance or
regulatory imperatives. - Strong strategic and analytical capability balanced with innovative, independent thinking and
readiness to be hands on to drive success/impact. - Dynamic and resilient individual with the demonstrated ability and confidence to make decisions
and influence senior management, persuade and build consensus across the business and
functions. - Strong Interpersonal skills – ability to influence and motivate people toward difficult goals, and
occasionally manage challenging conversations. - Energetic, proactive, self-starter with an open and approachable communication style.
- Ability to assess business issues and risks in a rapidly changing environment, and provide
solutions. - Project management – plan, manage and deliver results within deadlines.
- Have experience in implementing and developing Policies and processes.
- Excellent written and oral communication skills in both English and Vietnamese (mother tongue)
- Ability to travel or relocate for work at regional BU.
Others:
- Energetic and passionate about healthcare industry
- Business acumen
- Resource utilization
- Excellent result oriented
- Leading change
- Ownership
- Ethics & values; integrity, fairness & transparency
- Budget responsibility
- Authority/Decision Making Level
- Supervisory Responsibility