Mô tả công việc
TÓM TẮT CÔNG VIỆC
- Provide overall high level leadership and management of the Nursing Services and assist GCMO in general management of the hospitals operations and business development for nursing services in order achieve the company’s objectives.
- To plan, organize, develop and direct overall operation of the Nursing Services in accordance with the current state and local standards, guidelines and regulatory that governs our facilities and as may be directed by GCMO and with HCMO, to ensure the highest degree of quality care is maintained at all time.
TRÁCH NHIỆM CHÍNH
1) Provision of high quality in delivery of patient care and nursing skills.
• Develop, review and update SOPs pertaining to Nursing from time to time and ensure that they are disseminated and safe practices are adhered to.
• Monitor and evaluate constantly the standards of patient care and implement appropriate action.
• Participate in Hospital sub-committees for improvement of nursing practices and hospital accreditation.
• Ensure adequate facilities and resources that will enable the nursing services to achieve its objectives.
2) Ensure professional accountability
• Making ward rounds
• Review reports from all nursing units and solve divisional problems
• Ensure all policy violations are investigated and corrective action taken.
• Review incident reports and take appropriate action
3) Ensure high employee productivity through cost-effective management initiatives.
• Determine and establish staffing requirements to HR Department
• Assist in establishing policies for recruitment, approve suitable candidates, assist and arrange termination of personnel when necessary with HR Department. Assess and recommend changes and transfer of staff and function in Nursing Service.
• Assist and supervise evaluation of work performance of staff. Assist in counseling nursing personnel to maximize job satisfaction and career progress
• Work with Nursing Education to ensure In service education develops comprehensive orientation program for all newly appointed staff, continuing education programs for all nursing staff, opportunities for staff to develop, maintain and improve special skills.
4) Promotion continuous learning
• Identify key areas for nursing education and promotion e.g. post basic training and sponsorships.
• Develop and monitor staff continuous education and improvement
5) Ensure and enhance customer satisfaction.
• Ensure that all staff and customers feedback are fully investigated and the appropriate action taken.
• Review work process and implement changes accordingly.
• Develop and monitor quality improvements initiatives including infection control
6) Clinical Services
• Promote cost conscious approach to the delivery of patient care and establish mechanism to ensure that resources are utilized in an efficient cost effective manner.
• Plan staffing and bed projection in accordance with the Business Plan and Expansion Plan.
• Plan and assists the Nurse Managers in budget preparation.
• Oversees and monitor the usage of the approved budget for Nursing Division.
• Participate actively in feasibility of new services implementation
Kỹ năng và trình độ yêu cầu công việc
Experience & Knowledge:
- Degree in Medicine or Hospital Administration, Master’s in Health or Business Administration would be advantageous.
- Up to 10 years of working experience in related fields with 3 years’ experience in medium to large and complex private hospital operations at a senior to top management leadership level.
- Demonstrated leadership and complex organizational management skills
- Proven success in development and implementation of strategic and operational plans
Skills:
- Proficient in Microsoft Office/computer skills.
- Attention to detail and quality orientated.
- Strong interpersonal skills
- Good communication skills, both verbal and written.
- Good initiative
- Can work with minimal supervision