Hoan My Career

JOB SUMMARY:

As Applications Operations Lead (HIS & EMR) at Hoan My Medical Corporation (HMC), you will play a critical role in ensuring the success of our smart hospital initiatives. You will need experience in operations management of the Hospital Information System (HIS) to drive standardization across the Hoan My network.

Your primary responsibilities will include:

• Overseeing smooth BAU operations of HIS systems in Hoan My.
• Designing, developing, and maintaining data management systems.
• Creating reports and dashboards from master data in various systems.

JOB RESPONSIBILITIES:

HIS Operation:

• Provide support for the operation of the HIS system, including troubleshooting issues and identifying opportunities for improvement.
• Ensure that the HIS system is functioning optimally and meeting the needs of end-users.
• Manage HIS-related projects, including upgrades, new installations, and integrations with other systems.
• Collaborate with other departments and stakeholders to ensure that the HIS system is aligned with the organization’s strategic objectives.

Maintain Workflow Standardization:

• Develop and maintain standard operating procedures (SOPs) for HIS-related workflows.
• Ensure that all HIS-related workflows are standardized and consistent across all hospitals.
• Identify opportunities for optimizing workflows and streamlining processes.

Building Dashboard and Reports:

•  Collaborate with stakeholders to understand business requirements for reports and dashboards
• Extract and analyze data from various systems to create insightful and actionable reports
• Design and develop visually appealing dashboards that provide key performance indicators (KPIs) and other relevant metrics to support decision-making
• Maintain and update report templates and dashboards to ensure that they reflect changing business needs and priorities
• Provide training and support to end-users on how to use dashboards and reports effectively

EXPERIENCE & SKILLS REQUIREMENTS:

Required Technical Skills:

• Experience with HIS system operations and project management.
• Familiarity with database management and integration of systems.
• Proficiency in troubleshooting and problem-solving related to HIS system operations.
• Experience with report development and data analysis.
• Knowledge of healthcare regulations and standards related to HIS operations.

Preferred Technical Skills:

• Experience with HIS 2.0 and EMR systems implementation and rollout.
• Knowledge of data visualization tools and techniques.
• Understanding of project management methodologies.

Required Background, Soft Skills, and Mindset:

• Strong communication and interpersonal skills to work collaboratively with stakeholders and team members.
• Strong project management skills, including the ability to develop project plans, and manage timelines, and deliverables.
• Ability to analyze and interpret data to support decision-making.
• Attention to detail and accuracy in ensuring compliance with relevant regulations and standards.
• Ability to adapt to changing business needs and priorities.

Required Background, Soft Skills, and Mindset:

• Strong communication and interpersonal skills to work collaboratively with stakeholders and team members.
• Strong project management skills, including the ability to develop project plans, and manage timelines, and deliverables.
• Ability to analyze and interpret data to support decision-making.
• Positive attitude and a willingness to take ownership and accountability for project success.

EDUCATION REQUIREMENTS:

• Bachelor’s degree in Computer Science, Information Technology, or related field.